온·오프라인 고객관리

on·offline Customer care

미스터아빠의 온·오프라인 고객 관리의 핵심은 개인화된 서비스 제공, 체계적인 커뮤니케이션, 통합된 데이터 관리,
지속적인 개선 등을 통해 고객 중심의 경험을 제공하는 것입니다.

대표이사 직할 직영관리부서 운영으로
위기관리 상황처리 철저
식자재 품질/서비스
포인트 적립제(점수제)

상품 관련 불만 접수시 포인트제
본사 즉시 관련사항 (사진 + 영상 전달)

자가 진단 + 신속/정확/안전 점수제 (3진 아웃)

공급업체 해당내용 전달
직송 및 Quick처리진행 원칙

상품 수급 후
즉시 전달

해당 자재수급후 2차 배송
시간지체시 사전공유

철저하고 전문적인
사후 처리

미스터아빠 본사 담당자 및 구매팀
voc 즉시 공유 클레임 재발 방지책 강구

Moving Grocery Store

The MR.PAPA MGS is a sales platform that visits the homes of those with shopping difficulties and neighborhoods with an eco-friendly electric truck loaded with over 400 types of fresh food and living supplies.

Fruit Specialty Shop

Fruit Specialty Shop by MR.PAPA offers customers fresh and diverse fruits in premium packaging, cup fruits, and juice form, helping them maintain healthy eating habits. It is operating in department stores nationwide.


An ultra-convenient ordering and procurement program optimized for ingredient orders and specialized product purchases for wholesale marts, individual supermarkets, and restaurant owners.


MR.PAPA COOK provides users with a new cooking experience and convenience, offering pre-prepared ingredients and detailed cooking methods. This allows for a variety of cooking experiences at home with ease.

Local Store

The local store MR.PAPA is engaged in building local distribution channels and strengthening the viability of neighborhood supermarkets. It is carrying out the exhibition and sale of outstanding local products and franchising for digital stores of enhanced fresh food neighborhood supermarkets.

Supply Distribution Center

At the SDC, MR.PAPA provides high-quality products through cooperation with affiliated companies. After verifying the quality and safety of the products, it supplies them to local stores and discount marts in the region.


MR.PAPA Mart is a ‘grocerant’ retail model that uniquely combines a supermarket and a restaurant, offering customers a space where they can enjoy meals while grocery shopping. Starting with the first store in Ulsan, MR.PAPA Mart is expanding nationwide.

Overseas Business

The overseas business sector by MR.PAPA has officially launched the food tech store 'MR.PAPA' in the Mongolia E-Mart(Hypermakret) operated by the Mongolian distribution company Altai Group. Preparations are underway to open 'MR.PAPA' stores in various countries including Europe and Hong Kong.


Head Office. 700 Jungni, Naeseo-eun, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do, and 1 other location
Seoul Gwanghwamun Branch. Rooms 2001 and 2007, Gwanghwamun Officia Building, 92 Saemunan-ro, Jongno-gu, Seoul
Gyeongnam Center 1. 124 Hyochon-gil, Yeoncho-myeon, Geoje-si, Gyeongsangnam-do
Gyeongnam Center 2. 35-4, Yutongdanji-ro, Naeseo-eup, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do
Gyeongbuk Center 1. 106-108 Yeongcheon IC-ro, Yeongcheon-si, Gyeongsangbuk-do
Gyeongbuk Center 2. 387, Buksunhwan-ro, Andong-si, Gyeongsangbuk-do
Ulsan Center. 3, Hwasan 6-gil, Buk-gu, Ulsan
Jungbu Center. 449 Gunryang-ri, Daewol-myeon, Icheon-si, Gyeonggi-do
Gyeonggi Center. 757-5 Unyang-dong, Gimpo-si, Gyeonggi-do

CEO I Seo Jun-yeol
Business Registration Number I 448-87-01712
Phone Number I 1544-1541
Email I

© MR.PAPA Inc. All Rights Reserved.